Refund and Return Policy


  • We do not accept returns on used products.
  • All sale items are final sale.
  • Gift cards are non-refundable.
  • Unused products can be returned, customers are responsible for return shipping costs. Please send us an email at askscentscustomerservice@gmail.com regarding your return.
  • If your purchased item is damaged during shipping please send an email to askscentscustomerservice@gmail.com within 7 days of receiving your product and we will replace your item. Your email must include photos of the damaged product.
  • If 7 days have gone by since delivery of your order, we cannot offer you a refund or exchange.